GUIDANCE. User Guide
Barrier-Free Information
Most of the park's facilities are barrier-free, but please note that some facilities are not accessible to visitors.
*Wheelchair rental: Free (5 wheelchairs) Please ask at the admission ticket sales counter.
*The store may be closed depending on the time of year.
Wheelchair accessible indoor facilities
store
Sanroku-kan Koiwai Premium Shop,
Shops & Food outside the park
restaurant (esp. Western-style)
Sanroku-kan Restaurant, Charcoal BBQ Garden
Snacks & Sweets
Koiwai Farm Kitchen,
Shop & Food outside the park
toilet
Sanroku-kan, Makiba-no-Hall, In front of Makibaen Management Center, Next to the waiting area for cabs and buses, Shops & Food outside the park, Koiwai Farm Important Cultural Property Gallery, Makiba-no-Amonokan
Baby Support
There are areas available for nursing, feeding babies, changing diapers, etc.
*The store may be closed depending on the time of year.
nursing home
Makibaen Management Center
Diaper changing facilities
Sanroku-kan restrooms, Makiba-no Hall restrooms, restrooms in front of Makibaen Management Center, restrooms next to cab and bus waiting area
Guests with pets
Pets (dogs) are allowed in Makibaen.
Please observe the following rules when allowing dogs to enter Koiwai Farm Makiba.
Please ask at the admission desk to sign the "Agreement" describing the terms and conditions of use when you visit.
Pets other than dogs (cats, rabbits, ferrets, etc.) are not allowed. Please understand this in advance.
Download the Terms of Use for SignatureYou can sign in at the entrance counter of Makibaen, but it will be easier to enter if you print and sign in advance.
ペット（犬）の入場料は1頭につき500円頂戴します。(ドッグラン利用料含む)
ご入場後はドッグランも利用可能です。
For information on using the dog run, visitTap/click here!
For accompanying dogs, please visit
and observe the following
■Basic training has been done (toilet, no barking, no biting).
■Not under medical treatment, in good health, and free of contagious diseases.
■Not in heat.
■In addition to the rabies vaccination, the child has been vaccinated with a combination of vaccines (at least 3 types) within 1 year.
*Not available if less than 2 weeks have passed since the vaccination.
■Fleas, ticks, and parasites are eradicated.
■Do not engage in any conduct that may harm or cause discomfort to other customers.
Requests for admission
■Please note that there are some areas in Makiba Park that are not accessible to visitors accompanied by dogs.
Facilities that cannot be used】
・Indoor facilities
・Animal areas
*Animal areas are closed in winter.
Facilities that can be used】
・Outdoor space of some restaurants
*Service dogs, hearing dogs, and guide dogs as defined in the "Assistance Dogs for the Physically Disabled Law" are allowed to enter, including inside the facilities.
■Please be aware that there are some visitors in the park who do not like dogs or are allergic to dogs. Please be considerate of the people around you, especially at night.
■Please wear a secure collar or harness and lead (leash) while in the park.
■If you use an elastic lead, be sure to lock it short to prevent it from extending too long.
■Please do not leave them tied to standing trees, fences, etc. in the park.
■Please refrain from brushing dogs in the park.
■Do not give water directly from the faucets of water fountains in the park.
■Please be sure to clean up after your dog's feces, urine, vomit, etc. by yourself.
If you pee in the park, please promptly splash water on it and rinse it off.
Please put the feces in a bag and take it home.
*Poo boxes are removed during the winter.
Requests for Enrollment
To prevent accidents, the following activities are prohibited at Koiwai Farm. Please understand this in advance.
■Use of large tents and parasols.
■Bringing and using drones, kites and other flying objects and radio-controlled devices.
■Bringing and using hard bats, hard balls, etc.
■Bring in and ride vehicles that can propel themselves (tricycles, bicycles, kickboards, kids' bikes, etc.), skateboards, roller shoes, etc.
Please note that staff at the entrance may determine that you are not allowed to bring in your own items. Please inquire in advance if you are unsure.
■Bring and use barbecue equipment.
■Encroachment into restricted areas.
■Other activities that disturb other guests.
About stores that accept cashless payment
Koiwai Farm Makibaen accepts cashless payment at the following stores.
Please note that some types of payment may not be available. Please note that some types of payment may not be available.
Please note that some stores may be closed depending on the season.
Last update: November 25, 2024 Koiwai Farm Makibaen
Facilities where cashless payment is accepted
admission fee
Credit card, e-money, and QR code payment accepted
■Admission ticket sales counter
store
Credit card, e-money, and PayPay accepted
■Sanroku-kan Koiwai Premium Shop
■store outside the park
Restaurants, Dining
Credit card, e-money, and PayPay accepted
■Sanroku-kan Restaurant
■Charcoal BBQ Garden
Snacks and sweets
Electronic money supported (credit cards not supported)
■Koiwai Farm Kitchen (light meal menu including pizza, fries, etc.)
*Cash settlement for dairy products such as milk and soft serve ice cream
Events
■Information Center (reception desk for guided tours)
■Farm Tractor Rides
Activities, etc.
■Playground equipment rental
Facilities with cash settlement only
The following locations accept cash settlement only.
Thank you for your understanding.
Snacks and sweets
■Koiwai Farm Kitchen (milk, soft serve ice cream and other dairy products)
■Makiba no Ramen
■soft serve ice cream house
■out-of-school food
Activities, etc.
■Horse Riding
■stagecoach
■Cow's mooching time (Cow's carrots)
■Makiba Craft Workshop
■farm patrol
■archery
■Shepherd's Golf
■snapshot (esp. of people)
Lost and Found Reception
Koiwai Farm will handle lost and found items as follows. Please be advised of this in advance.
■Inquiry during admission
If you have lost something in Makiba Park, please contact the nearest staff member first. Or, please come directly to the Management Center and fill out the “Lost and Found Report Form” to register.
■Inquiry after leaving
まきば園ご退場後は、お電話・お問い合わせフォームよりお問い合わせください。
・TEL：019-692-4321
（受付時間：9:00～17:00）
※上記電話番号への通話料金は、お客様のご負担となります。
通話料金はお客様の契約内容により異なりますので、通信会社へお問い合わせください。
※おかけ間違いのないようにお願いいたします。
※お客様への確実な対応を行うため、通話開始の際にお客様のお名前をおうかがいしております。
・お問い合わせフォーム：https://www.koiwaifarm.com/contact/
遺失物法に基づき、遺失物を拾得した場合、原則として3ヶ月間保管いたします。3か月以内にお問い合わせがなかった場合、または受け取りに来られなかった場合は、処分をさせていただきますので、あらかじめご了承くださいますようお願い申し上げます。
また、食料品（特に冷蔵冷凍品）などについては、品質安全保持の観点よりただちに処分させていただきます。